{"id":38185,"date":"2025-09-10T06:04:17","date_gmt":"2025-09-10T06:04:17","guid":{"rendered":"https:\/\/www.nwpeople.com.au\/?p=38185"},"modified":"2025-09-25T23:24:42","modified_gmt":"2025-09-25T23:24:42","slug":"mental-health-at-work-how-to-create-a-stigma-free-workplace","status":"publish","type":"post","link":"https:\/\/www.nwpeople.com.au\/nw-people\/mental-health-at-work-how-to-create-a-stigma-free-workplace\/","title":{"rendered":"Mental Health at Work: How to Create a Stigma-Free Workplace"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Workplaces have come a long way in how they talk about wellbeing, but mental health at work is still too often surrounded by silence. Employees may avoid speaking up out of fear of being judged, overlooked or treated differently. The stigma lingers and it comes at both a human and business cost.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The opportunity is clear: organisations that normalise mental health conversations and remove stigma build stronger, more engaged and more resilient workforces.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As Sam Novak, <\/span><a href=\"https:\/\/www.nwpeople.com.au\/meet-the-team\/\"><span style=\"font-weight: 400;\">Head of People Experience<\/span><\/a><span style=\"font-weight: 400;\">, at NW People puts it:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cRespect and kindness might sound simple, but they\u2019re powerful. When workplaces embrace those values, they create environments where people feel safe to speak up.\u201d<\/span><\/p><\/blockquote>\n<h2><b>Why mental health at work matters<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The statistics are sobering. In 2022\u201323, psychological injuries made up <\/span><a href=\"https:\/\/www.safeworkaustralia.gov.au\/media-centre\/news\/key-work-health-and-safety-statistics-2024\"><span style=\"font-weight: 400;\">10.5% of all serious workers\u2019 compensation claims<\/span><\/a><span style=\"font-weight: 400;\"> in Australia. This was a 19% increase in just one year and nearly double compared to a decade ago, according to Safe Work Australia. These claims also take four times longer to resolve than physical injuries and cost three times as much in compensation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, <\/span><a href=\"https:\/\/www.eml.com.au\/wp-content\/uploads\/2025\/06\/EML_Mental-Health-White-Paper_Inside-the-Minds-of-Australias-Workplaces_WEB.pdf\"><span style=\"font-weight: 400;\">one in five Australian workers report high or very high psychological distress <\/span><\/a><span style=\"font-weight: 400;\">directly linked to workplace factors such as excessive workloads, poor support or unclear roles, according to EML Group. Stigma compounds the problem. Ninety-four per cent of Australians with lived mental health experience say <\/span><a href=\"https:\/\/wayahead.org.au\/94-of-australians-say-mental-health-stigma-prevails\/\"><span style=\"font-weight: 400;\">stigma still persists<\/span><\/a><span style=\"font-weight: 400;\">, while only 7% feel their workplace is always a safe environment to talk openly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sam says uncertainty is one of the biggest challenges:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cFor people in casual or temporary roles, not knowing what\u2019s next can weigh heavily. We try to provide consistency where we can, whether it\u2019s clear communication about assignments or making sure there are alternative opportunities if one role ends.\u201d<\/span><\/p><\/blockquote>\n<h2><b>How stigma shows up at work<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Stigma is not always obvious. Sometimes it is overt: dismissive comments, unfair treatment or discrimination. More often, it is subtle: assumptions, silence or treating mental health leave as \u201cless valid\u201d than a physical sick day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sam has seen how important it is to handle sensitive conversations well:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cIt\u2019s not about someone being \u2018hard to manage\u2019. It\u2019s about recognising that everyone faces challenges. And when it comes to having conversations, timing and setting matter. It\u2019s about approaching someone privately, in the right space, so they feel safe to open up.\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Even well-intentioned workplaces can overlook how policies, behaviours or culture reinforce stigma. The result is that people keep quiet, avoid help and carry the burden alone.<\/span><\/p>\n<h2><b>The impact on employees and teams<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When stigma exists, employees are less likely to access available support. This affects not just individuals but whole teams.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Help-seeking drops<\/b><span style=\"font-weight: 400;\">: Employees hide struggles, delaying intervention and making recovery harder.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Trust erodes<\/b><span style=\"font-weight: 400;\">: Without psychological safety, people are less likely to speak up, share ideas or admit mistakes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Productivity suffers<\/b><span style=\"font-weight: 400;\">: Presenteeism, where employees show up but cannot perform at their best, drains energy and output.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Turnover increases<\/b><span style=\"font-weight: 400;\">: Unaddressed stress and burnout push valued staff to leave.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sam recalls one example that showed the power of compassion:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cWe had a worker living with bipolar disorder who, on a difficult day, went to sit in his car and was found asleep. Because his host employer responded with care, not judgement, he was supported back into work. That compassion gave him back his sense of purpose. It\u2019s proof that how a workplace responds makes all the difference.\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">She adds that casual workers can be especially vulnerable:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cCasuals can sometimes feel like outsiders. The best work environments are the ones where they are treated as part of the team from day one. That inclusivity makes all the difference.\u201d<\/span><\/p><\/blockquote>\n<h2><b>Building mentally healthy workplaces<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At NW People, tackling mental health is not left to chance. It is embedded in <\/span><a href=\"https:\/\/www.nwpeople.com.au\/about-us\/\"><span style=\"font-weight: 400;\">systems and culture<\/span><\/a><span style=\"font-weight: 400;\">. Sam highlights three focus areas any organisation can apply:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Visibility<\/b><span style=\"font-weight: 400;\">: Make mental health part of everyday dialogue. Awareness days like R U OK? are important, but the message should carry through the year.<\/span><\/li>\n<\/ul>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cWe run Safety Squad days and R U OK? events not as one-offs but as part of our culture. It\u2019s not just about a single day in September; it\u2019s about showing people we care all year round.\u201d<\/span><\/p><\/blockquote>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Voice<\/b><span style=\"font-weight: 400;\">: Provide safe channels for employees to speak up, whether through an Employee Assistance Program (EAP), on-site support or informal check-ins.<\/span><\/li>\n<\/ul>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cOur EAP is available 24\/7 for any challenge \u2013 work-related or personal. We\u2019ve even had situations where social workers or psychologists follow through with at-risk employees and connect with next of kin. That level of care shows people they\u2019re never on their own.\u201d<\/span><\/p><\/blockquote>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Vision<\/b><span style=\"font-weight: 400;\">: Embed mental health into workplace strategy. From recruitment to onboarding, wellbeing should be treated as part of core business, not a side initiative.<\/span><\/li>\n<\/ul>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cWe make sure we place people where they can succeed, not just a \u2018bum on a seat\u2019. That means understanding both the candidate\u2019s needs and the client\u2019s culture. The right fit makes all the difference for wellbeing.\u201d<\/span><\/p><\/blockquote>\n<h2><b>Practical steps to reduce workplace stress and stigma<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There is no single solution, but small, consistent actions add up. Some of the most effective include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Build literacy<\/b><span style=\"font-weight: 400;\">: Invest in training to help staff and managers recognise signs of distress and respond with confidence.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">As Sam puts it, \u201cMental health is everyone\u2019s responsibility, inside and outside of work. We all play a role in creating<\/span> <span style=\"font-weight: 400;\">environments where people feel safe and supported. Even within our own team, there are times when managers are managing their own mental health challenges while supporting team members who are also struggling. It\u2019s a reminder that this isn\u2019t just a workplace issue; it\u2019s a human one and we\u2019re all in it together<\/span><i><span style=\"font-weight: 400;\">.<\/span><\/i><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u201d<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Treat all workers with equal care<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">: Casual, contract and permanent employees should all feel valued and supported. Including casuals in team meetings, recognising their contributions and ensuring they have equal access to support programs sends a clear message that wellbeing isn\u2019t tied to employment status.<br \/>\n<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Make support visible<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">: EAPs, wellbeing check-ins and safety days only help if people know about them and feel safe to use them. Promote them regularly, make access simple and ensure confidentiality is guaranteed.<\/span><\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lead with humanity<\/b><span style=\"font-weight: 400;\">: Policies are important, but day-to-day behaviour matters more. Managers who approach performance issues with respect, handle sensitive conversations privately and show genuine care dramatically reduce workplace stress.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sam says the simplest act is the most effective:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cSometimes the most powerful thing you can do is listen. We\u2019ve had candidates who just want to talk through what they\u2019re experiencing. Being heard can make all the difference in helping them feel supported.\u201d<\/span><\/p>\n<h2><b>The business advantage of prioritising mental health<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Investing in mental health isn\u2019t just the right thing to do; it makes business sense. Workplaces that support mental health can achieve up to a<\/span><a href=\"https:\/\/business.talkspace.com\/articles\/pillars-of-roi-for-mental-health-benefits\"><span style=\"font-weight: 400;\"> 4:1 return on investment<\/span><\/a><span style=\"font-weight: 400;\"> through increased productivity and reduced absenteeism.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For organisations competing for talent, it is also a differentiator. Employees want to work where they feel supported. Workplaces that treat mental health as a strategic priority gain an edge in attracting, retaining and engaging people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sam has seen this firsthand:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe work with host employers who genuinely care about their people, and you can see the impact. They\u2019re the ones who attract great talent and keep it because employees know they\u2019ll be supported.\u201d<\/span><\/p>\n<h2><b>Final takeaway: Small steps, big change<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Creating stigma-free, mentally healthy workplaces does not happen overnight. It is about embedding respect, kindness and openness into daily culture in the following ways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Treat mental health like physical health.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Layer small, consistent actions that build trust.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make it safe for people to speak up.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As Sam sums up:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">\u201cWe\u2019re all on a journey. Some days we don\u2019t get it right, but as long as we strive to do better than yesterday, that\u2019s progress.\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Creating stigma-free workplaces starts with the right strategy and support. At <\/span><b>NW People<\/b><span style=\"font-weight: 400;\">, we partner with organisations to design workforce strategies that prioritise wellbeing, engagement and long-term success.<\/span><\/p>\n<p><a href=\"https:\/\/www.nwpeople.com.au\/contact-us\/\"><b>Get in touch with our team today<\/b><\/a><span style=\"font-weight: 400;\"> to explore how we can help you hire the right talent and build a culture where your people thrive.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Workplaces have come a long way in how they talk about wellbeing, but mental health at work is still too often surrounded by silence. Employees may avoid speaking up out of fear of being judged, overlooked or treated differently. The stigma lingers and it comes at both a human and business cost. The opportunity is&hellip;<\/p>\n","protected":false},"author":7,"featured_media":38189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","footnotes":""},"categories":[85],"tags":[],"content_type":[82],"class_list":["post-38185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nw-people","content_type-blog_post"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/posts\/38185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/comments?post=38185"}],"version-history":[{"count":6,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/posts\/38185\/revisions"}],"predecessor-version":[{"id":38198,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/posts\/38185\/revisions\/38198"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/media\/38189"}],"wp:attachment":[{"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/media?parent=38185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/categories?post=38185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/tags?post=38185"},{"taxonomy":"content_type","embeddable":true,"href":"https:\/\/www.nwpeople.com.au\/af-api\/wp\/v2\/content_type?post=38185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}